Best of G2 Badges: Customer Roundup 2024
It’s hard to believe that G2’s iconic badges have been around for nearly a decade! Over the...
December 10, 2025
by Erin Boyd
It would be an understatement to say it’s been a year of rapid transformation for B2B software.
At G2, we’ve been at the forefront of it all — from tracking emerging software categories in our marketplace, to hearing from the industry’s top voices at our G2 Reach event, and rolling out new capabilities that help software buyers and companies stay visible and win in the age of AI.
As G2’s Customer Education & Marketing Manager, I also see this shift firsthand through our G2 University Edge webinar series. Based on what customers are most excited about and prioritizing, this countdown looks back at the moments and innovations that defined the year — and how they’ll shape 2026 — including:
These five clips are the moments we can’t stop thinking about from Reach 2025 — highlighting how intent, AI search, and brand are evolving. Treat them as a quick refresher and a highlight reel to rewatch anytime and share with your teams.
Reach session: Targeting the Right Buyer at the Right Time with Intent Data
As much as intent data empowers GTM teams, it can also overwhelm them. Hear more about this signal overload and how G2’s research-based approach helps your team break through the noise with a competitive edge.
To learn more:
Reach Session: Driving Growth with G2: A Strategy for Success
About 9 in 10 buyers now use AI search during their B2B software buying journey, and G2 is the only B2B software source appearing in the top 20 most-cited sources by large language models (LLMs). Learn how a robust, on-brand G2 Profile helps ensure buyers find you first — not your competitors.
Reach Session: Conquering AEO: Grow Your Brand, Drive Demand, & Deliver Results
AI and LLMs now answer before you even click. Discover how G2’s answer engine optimization (AEO) strategy ensures your brand breaks through in this zero-click era.
To learn more: Download the eBook: Build Your Brand for the LLM Era
Reach Session: AI Mega-Trends Transforming the Future of Go-to-Market
G2’s Chief Innovation Officer, Tim Sanders, shows what separates trends from mega-trends, and why AI agents are about to redefine how quickly you can scale pipeline and impact.
Reach Session: Building Your Brand with Bozoma Saint John
Hall of Fame Marketing Executive Bozoma Saint John explains why the most magnetic brands are built on bold authenticity, and how being yourself is your greatest asset.
These five G2 capabilities are designed to help you turn AI visibility and intent signals into action. Each one is powerful on its own, but many of them combine for even greater impact, creating a flywheel for pipeline, analytics, and revenue.
Tip: Look for a “+” below to see where these capabilities work together.
Discover how often your G2 Product and Category Pages are cited by LLMs. Get a breakdown of your visibility, optimize where you show up, and tie these findings directly to G2 engagement.
To get started: See your LLM traffic in my.G2
+
See exactly how your brand and products appear in AI answers, down to the product level, so you can tailor your content to real buyer queries in AI-search and drive better results.
To get started: View your account prompts
Connect G2 engagement data directly to your CRM (Salesforce or HubSpot) to prove pipeline and revenue influence, with metrics such as close rate, deal size, and sales cycle length.
+
Uncover what’s driving or stalling your pipeline with AI-powered, actionable guidance — powered by CRM (Salesforce or HubSpot) data and G2 Buyer Intent signals, all within your Performance Analytics Dashboard.
*Must have Performance Analytics activated.
To get started: Explore your AI Insights
+
Get early warning signs in your Performance Analytics Dashboard when customers start researching competitors on G2. Spot churn risk before renewals are at stake and intervene early to protect revenue.
*Must have Performance Analytics activated.
To get started: Spot your churn threats
Looking back at G2 Reach 2025 and this year’s Innovation Events, one pattern stands out: B2B software brands win when they show up where buyers research, tell a consistent story, and move quickly on intent signals.
Use this countdown as your checklist for 2026 planning, and start turning 2025’s trends into your next wave of growth for the new year!
If you’re ready to go beyond this recap, head to our Resource Hub for more guides, on‑demand webinars, and success stories to plug into your 2026 plans.
Erin Boyd is the Customer Education and Marketing Manager at G2, where she supports all customer education efforts. For the past six years, she's focused on the experience and success of customers through marketing initiatives. Outside of work, you can find her enjoying classic films, watching live music, and exploring new travel destinations.
It’s hard to believe that G2’s iconic badges have been around for nearly a decade! Over the...
It’s time to roll out the red carpet for the best G2 Badge uses we’ve seen this year!
If you look at G2 University (G2U) today, it’s a one-stop shop for courses providing best...