<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1268168780589904&amp;ev=PageView&amp;noscript=1">
 
 

AI Custom Research

Unlock buyer insights before your market shifts.

You’re making high-stakes calls in a market that shifts overnight. But the tools you’re given? Slow, generic, and built to boil the ocean. You don’t need another “state of the industry” PDF. You need real buyer insights — delivered fast enough to matter.

Get started

Your questions. Your audience. Our data.

You bring the questions that matter. AI Custom Research brings real buyers and G2’s unmatched signals to give you clarity you can act on fast.

Scalability
Tailored answers to your biggest questions.

Custom research built around your audience, your market, and your GTM priorities.

Handshake-Dec-12-2025-08-46-33-8126-AM
Authentic buyer truth, not generic panels.

Hear directly from the personas who shape your pipeline — motivations, hesitations, and the reasons behind every shift.

Target
Fast clarity backed by unmatched signals.

Insight layered with G2’s live buyer behavior and delivered in days or weeks, not months.

image 2
“G2 AI-led custom research fundamentally changed how we think about market intelligence at Vivun. Instead of waiting months for insights, we were able to engage real buyers through conversational AI and get actionable intelligence in days. This isn’t just faster research — it’s a smarter way to make decisions.”

—Jarod Greene, Chief Marketing Officer at Vivun

A process as simple as it is fast.

Kickoff

We’ll zero in on your goals and build a tight research plan designed to get the answers you need.

Collect

We recruit the right respondents, run AI-led interviews and blend in G2’s proprietary market data from 100M+ buyers for context that multiple-choice surveys alone can’t surface.

Synthesize

Our AI agent and human analysts analyze the transcripts, connect the dots, and build a narrative as effective and human as a seasoned strategist.

Deliver

You get a polished report in 5 weeks or less (or an AI persona version in less than a week), ready to drop into your decks and lead your next move.

Custom content your whole business can use.

Message testing before a launch. A competitive tear-down before Sales Kickoff. A sanity check before you take new positioning to your CEO. No matter your role, get clarity when you need it most with a report tailored to your world.

Market validation.
Sharpen your positioning with language buyers actually use.

Research-driven content.
Turn fresh insight into high-performing assets that engage and convert.

Market pulse.
Spot shifts in perception early, and move before your competitors do.

Win-loss intelligence.
See why you win, lose, or stall across every segment you care about.

Understanding-buyers-state

Get the tea without the leaves and without the wait.


When the market is moving fast, your research should move faster. Get real buyer insight, fast enough to shape your next move.

What is a G2 AI Custom Research?

G2 AI Custom Research is a bespoke buyer-insight research service that combines AI-led qualitative interviews with G2’s proprietary behavioral data from over 100 million software buyers to deliver fast, decision-ready reports tailored to specific go-to-market, positioning, messaging, and competitive strategy questions.

FAQs on G2 AI Custom Research

What is AI Custom Research and why should I care?

AI Custom Research (AICR) is G2’s premium, bespoke AI-enabled research service that captures real buyer language and turns it into prioritized, business-ready guidance you can use in messaging, product strategy, and go-to-market execution. We combine conversational AI with G2’s marketplace intelligence to give you rapid, credible insight into why customers buy, switch, or leave. AICR is built to move teams from question to action — fast.

How does AICR differ from surveys or traditional research firms?

AICR delivers:

  • Narrative insights in days, not months, using AI-led interviews and analysis that capture full buyer conversation and agent synthesis.
  • Buyer language you can use immediately — tested quotes, messaging, and prioritized recommendations.
  • Market-grounded context from G2’s buyer intelligence so insights are action-oriented, not academic.
Pricing note: Packages range from fast strategic briefs to fully branded custom reports and ongoing programs — higher tiers and add-ons unlock more polished marketing assets and broader distribution support.
What business outcomes will AICR deliver?

You can expect buyer-tested messaging, clear purchase triggers and objections, prioritized product opportunities, and campaign-ready assets that accelerate pipeline. Deliverables are designed so marketing, sales, and product teams can take action without lengthy translation.
Add-ons to amplify ROI: PR/social asset bundles, presentation design, sales enablement packs, or a calibrated release plan for external distribution.

Who will you talk to and how do you recruit respondents?

We match interviews to the buyer personas you specify. G2 works with recruitment partners to source the right participants and defines respondent quotas with you during scoping so results accurately reflect your target market.
Payable options: Custom sampling (e.g., industry-specific panels), expanded respondent counts, or exclusive personas typically carry incremental recruitment fees. These are scoped and priced up front.

Do you have current customers?

Yes — G2 has worked with brands like Adobe, PayPal, Vivun, DemandBase and many more.

How customizable is the research — can you get exactly what you need?

Yes — every study is scoped to your objectives, target buyers, and output requirements. Options include short strategic briefs, full custom reports, branded marketing assets, and raw.

Common add-ons:
  • Full branding and design iterations (custom package)
  • Social/PR asset packages (quotes, one-pagers, press-ready files)
  • Audio/video assets or interview clips for marketing
What deliverables will I receive and what’s included by default?

Core deliverables are business-ready and tailored to the brief. Typical inclusions:

  • Leadership-ready narrative report with prioritized recommendations
  • Buyer quotes, tested messaging, and personas
  • Presentation-ready decks
Paid extras: raw transcripts, data exports, additional design iterations, custom file formats, and audio/video assets are available on request.
How quickly will I get results?

Most studies deliver polished insights in about 1–3 weeks, depending on scope and iterations. AICR is engineered for rapid turnaround while preserving depth and credibility.
Expedite option: If you need faster delivery, we can prioritize recruitment and synthesis for an expedited fee.

How do you ensure the insights are high quality and reliable?

Quality is built into every phase: AI-enabled interviews capture the entire conversation; our synthesis analyzes full transcripts and blends G2 data for context; outputs are edited by experts for clarity and actionability. The result is insight that’s credible and operational.
Optional quality add-ons: third-party validation, additional analyst review, or a deeper expert consult (e.g., pairing insights with GTM strategy workshops).

How is participant privacy handled?

Participant consent and options for anonymized reporting are standard. We work with recruitment partners and maintain respondent records securely. Specific privacy, legal, or compliance needs can be scoped and priced into the project.

How is AICR priced and what are the commercial models?

AICR is offered as single projects or as a program (credits/subscriptions). Typical commercial models include one-off reports or packages purchased as credits. Pricing depends on respondent type and number, scope, and add-ons (e.g., custom recruitment, number of iterations, supporting social assets, or branded design, raw data export etc.).

Who on my team should sponsor this?

Product leaders, marketing/demand teams, GTM leads, and executives all benefit from AICR — particularly teams that need buyer-validated messaging, product prioritization, or market narratives for PR and sales enablement.
Service extension: We also offer ongoing programs for teams that want regularly scheduled insights and campaignable content.

How do I get started and what will the proposal include?

Request a quote or schedule a kickoff. We’ll scope objectives, audience, timing, and outputs, then provide a proposal that lists base deliverables and clearly itemizes recommended add-ons (social bundles, raw transcripts, branding, expedited timelines, etc.). Proposals lay out timelines, revision allowances, and optional extras so you can choose the package that fits budget and impact.

Can I get raw transcripts, data exports, or other behind-the-scenes files?

Yes. Raw transcripts and data exports are available as add-ons so internal analytics and product teams can do deeper work. We will include delivery formats and any additional licensing in the scoped proposal.

How many revisions or iterations are included?

Iteration counts vary by package — standard offerings include a defined number of revisions, and custom packages include more. Extra iterations are available as a billable add-on and will be called out in your proposal.

Can you help me turn research into marketing, PR, or sales assets?

Yes. We offer turnkey production of campaign-ready assets as add-ons: social and PR bundles, designed decks and one-pagers, quote libraries for sales, and audio/video clips for content teams. These packages are priced and scoped based on branding and distribution needs.

Can I run multiple studies over time and get a program built?

Absolutely. We support multi-report programs and subscription/credit models so teams can get a steady cadence of buyer insight. Programs are scoped to deliver repeatable outputs, prioritized roadmaps, and bundled pricing for efficiency.

Core Features

Premium profile

  • Add product info, features, packaging & pricing, screenshots
  • Display company content and gated media
  • Interactive demo tours
  • Display security qualifications

Buyer exposure

  • Receive unlimited leads in real-time
  • Customize lead form
  • Customize G2 Profile CTAs
  • Lead integrations

Brand management

  • Collect reviews on your G2 Profile
  • Use awarded badges
  • Access to G2 Syndication
  • Reply to reviews as vendor
  • Review analytics
  • Share exclusive deals
  • Use reviews in sales and marketing

Admin functions

  • Access to in-app/my.G2 notifications
  • Unlimited G2 admins
  • Single sign-on
  • Analytics and reporting
  • Profile traffic analytics
  • Website redirect from G2 to a domain
  • G2 Track Your Prospects

Review Growth Features

Review generation

  • Review gathering landing page
  • G2 managed review campaigns
  • One (1) video review (includes MP4/license to repurpose)
  • Review collection integrations (Pendo, Medallia, Delighted)
  • Review collection API and widgets
  • Add live review booth

Review usage in sales and marketing

  • Custom questions on the review form
  • Share and embed key review quotes
  • Share user review widgets
  • Share Category and Live Grid® Widgets
  • Build custom reference pages

Review insights

  • Export review data (includes Snowflake access)
  • Access to review campaign performance
  • Review notifications powered by Slack

Buyer Intent Features

In-market buyer signals

  • Profile page visitor data for your G2 Profile
  • Category page visitor data for your choice of categories
  • Sponsored content visitor data in selected categories
  • Pricing page visitor data
  • Alternatives page visitor data
  • Comparison page visitor data
  • Technographic data via G2 Stack
  • Ideal customer profile signal filters

Actioning on intent

  • 20+ buyer intent integrations
  • Salesforce Connector*
  • Email notifications
  • Slack notifications
  • CSV export

Integrations

  • 6sense
  • Bombora
  • Cognism
  • DemandBase
  • Gong
  • Gainsight
  • Google Sheets
  • HubSpot
  • LeanData
  • LinkedIn Matched Audiences
  • LinkedIn Sales Navigator
  • Marketo
  • Metadata
  • Outreach
  • Pipedrive
  • RollWorks
  • Salesloft
  • Slack
  • Terminus
  • ZoomInfo

Content Subscription Features

All Content Packages include the following features:

  • Fully licensed content to include in marketing campaigns
  • Rights to cite specific performance metrics from G2 Reports as outlines in the
  • Content Usage Guidelines
  • 1 PDF G2 Report
  • Segmented versions of licensed G2 Reports
  • Content integrations
  • Choice of 2 from the below list (3):
  • 3 static social assets
  • 1 GIF social asset
  • 1 infographic

Choose the reports that best tell your story.

Category and Comparison Report Package

Promote the comparison of your product against competitors using aggregated evaluation criteria.

  • Category G2 Grid® Report
  • Comparison Reports

Momentum and Index Report Package

Promote the comparison of your product against competitors using specific evaluation criteria.

  • Momentum Grid® Report
  • Usability Index Report
  • Results Index Report
  • Implementation Index Report
  • Relationship Index Report

Additional content options are available. Ask us to learn more.

Market Intelligence Features

Product intelligence

  • Category Benchmarking dashboard
  • Product perception insights
  • Win/Loss insights
  • Buyer comparison data
  • Pricing insights

Data feeds and exports

  • Connect with Snowflake
  • Access data via API
  • Export review data from your product and competitors
  • Export chart data

Data accessibility

  • Unlimited users seats
  • See any competitor in any category your product is listed in
  • Get immediate access to new data sets when added
  • Benchmark against all categories you’re listed in