Matt Ryan

Matt Ryan is G2’s Vice President of Global Solutions & Customer Success, where he leads a global team spanning solution consulting, implementation, customer success, support, customer review programs, and professional services. With experience at Workday, Slack, Upwork, and now G2, Matt is a recognized thought leader in AI-powered customer operations. He’s passionate about using AI to build adaptive systems that predict risk, uncover opportunity, and drive real-time action. At G2, he’s leading the shift from reviews as influence to signals as infrastructure, helping companies turn intent data into meaningful customer outcomes.