CX Manager. VoC & Customer Insights, Active Campaign
Hailey is a Customer Experience (CX) expert who has spent whole career cultivating relationships with customers, aggregating feedback into intuitive reports, and identifying gaps in customer experience across all parts of an organization. Developed ActiveCampaign's customer advocacy review strategy for partner channels leading to a 65% increase in new reviews on B2B peer review sites over two years while maintaining the highest customer satisfaction ratings in our peer group.
VP Product Marketing, G2
With 15 years of experience inspiring and transforming teams with data driven marketing, Alina is currently leading product marketing for G2. Leveraging analytical skills, technical competency, and customer experience to grow brands into S1B+ businesses, Alina's depth of expertise includes product marketing, customer marketing, competitive intelligence, and demand generation.
VP Research, G2
Tom leads the analyst teams that define and manage the G2 taxonomy and its supporting methodologies, and driving the creation of data-driven thought leadership. Tom's entire professional experience has been in information technology where he has worked in both consulting and research roles. His personal research has focused on data and analytics technologies; more recently, this has led to a practical and philosophical interest in artificial intelligence and automation. Prior to G2, Tom held research, consulting, and management roles at Datamonitor, De
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