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Understand your customers, the competition, and market trends.

Webinar

Mini Masterclass: Reviews for the AI Buyer Era

Fresh findings from the 2025 G2 Buyer Behavior Report, why recent reviews matter most, and how you can make review collection easier for your team and your customers.

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AI is the new front door. Make sure you’re behind it.

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Understand how large language models (LLMs) influence discovery and how to rank.

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Use the voice of your customers to stay top of mind — and top of results.

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Turn customer feedback into a steady stream of reviews that make a real impact. 

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Learn quick-start, low-lift review strategies you can implement right away.

Meet the speakers.

About

Ross Briggs

Vice President of Buyer Experience

Ross Briggs is the Vice President of Buyer Experience at G2, where he empowers software buyers with tools and insights to make confident purchasing decisions. He leads the SEO and product teams that boost G2’s visibility in search and AI tools, and build the features that help millions of buyers find the right software for their needs.

Tracey Landstrom

Tracey Landstrom

Director of Customer Success

Tracey Landstrom is the Director of Customer Success at G2. Focused on ensuring customer satisfaction and driving value, Tracey leads initiatives that enhance the post-purchase experience. She is committed to building strong, lasting relationships with customers and empowering them to achieve their goals through G2's platform.

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