5x
Faster insights vs traditional research
30%
Higher response rate than traditional interviews
70%
Cost reduction vs traditional interviews
100+
Interviews per day running simultaneously
AI CUSTOM RESEARCH
AI voice agents interview real buyers at scale, delivering in-depth qualitative research in weeks, at a fraction of the cost, turning buyer insight into proof that drives decisions.
Book a demo Try an AI interview
Give your marketing, product, and sales teams buyer-backed insights they can act on in weeks, not months.
AI voice agents hold natural, 20+ minute conversations with your target buyers in 45+ languages, asking real-time follow-ups to capture the depth that surveys can’t.
Source participants directly from G2's verified buyer community, your customer list, or recruiting partners. Every participant is screened for role and seniority before the interview.
Define your topic, audience, and research goals. Turn buyer insight into credible proof that buyers and AI search engines trust.
Faster insights vs traditional research
Higher response rate than traditional interviews
Cost reduction vs traditional interviews
Interviews per day running simultaneously
—Jarod Greene, Chief Marketing Officer at Vivun

Quantify authentic buyer perception to strengthen differentiation & sales messaging.
Publish original, data-backed research on G2's Research Hub, where crawlable pages make it discoverable after publication.
Understand how buyers evaluate, compare, and decide on software.
Identify emerging priorities and shifts in buyer expectations.
See how buyers perceive other software sellers across your G2 category.
Uncover the real reasons behind closed-won and closed-lost deals.
Continuously track customer sentiment and their evolving software needs.
Capture structured customer proof without manual outreach, faster than traditional surveys.
Shape how buyers and AI see your product with citation-worthy content.
Audience: Sales Professionals
Objective: Unlock how sales teams are embracing AI as a strategic partner.
Audience: Enterprise Commerce Leaders
Objective: Show how AI is helping experts personalize digital touchpoints and differentiate brands as B2B ecommerce grows.
Audience: B2B GTM Professionals
Objective: Objective: Uncover how multi-stakeholder buying groups decide, and what GTM teams must do to earn their trust.
—Kevin Tsukii, Director of Content Marketing at RingCentral
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The G2 AI Interview Agent automates research by interviewing customers simultaneously, delivering ready-to-use reports 5× faster than traditional research.
Build a tight research plan designed to get the answers you need.
AI-led interviews blended with G2’s proprietary market data from 200M+ buyers give the context that multiple-choice surveys alone can’t surface.
Get a clear, compelling narrative built directly from your transcripts, delivering the strategic clarity you need without the wait.
Dynamic, human-like conversations customers complete on their own time, driving higher participation and deeper insight.
Run hundreds of interviews simultaneously, without increasing headcount, cost, or timelines.
Connect with verified managers, directors, and executives through G2's trusted network.

Dynamic, human-like conversations customers complete on their own time, driving higher participation and deeper insight.
Run hundreds of interviews simultaneously, without increasing headcount, cost, or timelines.


Connect with verified managers, directors, and executives through G2's trusted network.

Let AI interview your market at scale. Get the real feedback you need to fix your messaging, guide your product, and win more deals.
RMS is designed for companies that struggle to collect reviews consistently, have limited bandwidth for campaigns, face compliance constraints, or simply want to maximize their G2 investment without adding workload. If you want more reviews with less effort, it’s a fit.
RMS is designed for companies that struggle to collect reviews consistently, have limited bandwidth for campaigns, face compliance constraints, or simply want to maximize their G2 investment without adding workload. If you want more reviews with less effort, it’s a fit.
RMS is designed for companies that struggle to collect reviews consistently, have limited bandwidth for campaigns, face compliance constraints, or simply want to maximize their G2 investment without adding workload. If you want more reviews with less effort, it’s a fit.
RMS is designed for companies that struggle to collect reviews consistently, have limited bandwidth for campaigns, face compliance constraints, or simply want to maximize their G2 investment without adding workload. If you want more reviews with less effort, it’s a fit.
AI Custom Research delivers:
Pricing note: Packages range from fast strategic briefs to fully branded custom reports and ongoing programs higher tiers and add-ons unlock more polished marketing assets and broader distribution support.
You can expect buyer-tested messaging, clear purchase triggers and objections, prioritized product opportunities, and campaign-ready assets that accelerate pipeline. Reports hosted on G2's Research Hub are published as crawlable pages, so they can be discovered after publication. Research Hub hosting is a paid add-on for custom reports. Deliverables are designed so marketing, sales, and product teams can take action without lengthy translation.
Add-ons to amplify ROI: HTML report landing pages, PR/social asset bundles, presentation design, sales enablement packs, or a calibrated release plan for external distribution.
We match interviews to the buyer personas you define, ensuring insights reflect your target market. Participants are sourced from G2's verified buyer community, your own customers (if provided), and trusted recruitment partners for more targeted or niche audiences.
We work with you during scoping to define respondent criteria and quotas, so the sample accurately represents your market.
Yes. G2 has worked with brands like Adobe, PayPal, Vivun, DemandBase and many more.
Yes. Every study is scoped to your objectives, target buyers, and output requirements. Options include short strategic briefs, full custom reports, branded marketing assets, and raw data.
Common add-ons:Core deliverables are business-ready and tailored to the brief. Typical inclusions:
Paid extras: raw transcripts, data exports, additional design iterations, custom file formats, and audio/video assets are available on request.
Custom Research is typically delivered 4-6 weeks from signing. Synthetic reports are typically delivered in about 2 weeks. Sponsored research is typically live within days. Timing depends on scope.
AI Custom Research is designed to balance speed with depth, giving you high-quality, buyer-backed insights without the long timelines of traditional research.
Expedite option: If needed, we can prioritize recruitment and synthesis to accelerate delivery for an additional fee.
Quality is built into every phase: AI-enabled interviews capture the entire conversation; our synthesis analyzes full transcripts and blends G2 data for context; outputs are edited by experts for clarity and actionability. The result is insight that’s credible and operational.
Optional quality add-ons: third-party validation, additional analyst review, or a deeper expert consult (e.g., pairing insights with GTM strategy workshops).
Participant consent and options for anonymized reporting are standard. We work with recruitment partners and maintain respondent records securely. Specific privacy, legal, or compliance needs can be scoped and priced into the project.
This is offered as single projects or as a program (credits/subscriptions). Typical commercial models include one-off reports or packages purchased as credits. Pricing depends on respondent type and number, scope, and add-ons (e.g., custom recruitment, number of iterations, supporting social assets, or branded design, raw data export etc.).
Product leaders, marketing/demand teams, GTM leads, and executives all benefit from AI Custom Research, particularly teams that need buyer-validated messaging, product prioritization, or market narratives for PR and sales enablement.
Service extension: We also offer ongoing programs for teams that want regularly scheduled insights and campaignable content.
Request a quote or schedule a kickoff. We’ll scope objectives, audience, timing, and outputs, then provide a proposal that lists base deliverables and clearly itemizes recommended add-ons (social bundles, raw transcripts, branding, expedited timelines, etc.). Proposals lay out timelines, revision allowances, and optional extras so you can choose the package that fits budget and impact.
Yes. Raw transcripts and data exports are available as add-ons so internal analytics and product teams can do deeper work. We will include delivery formats and any additional licensing in the scoped proposal.
Iteration counts vary by package. Standard offerings include a defined number of revisions, and custom packages include more. Extra iterations are available as a billable add-on and will be called out in your proposal.
Yes. We offer turnkey production of campaign-ready assets as add-ons: social and PR bundles, designed decks and one-pagers, quote libraries for sales, and audio/video clips for content teams. These packages are priced and scoped based on branding and distribution needs.
Absolutely. We support multi-report programs and subscription/credit models so teams can get a steady cadence of buyer insight. Programs are scoped to deliver repeatable outputs, prioritized roadmaps, and bundled pricing for efficiency.