5x
Faster insights vs traditional research
30%
Higher response than traditional interviews
70%
Cost reduction vs traditional interviews
100+
Interviews per day running simultaneously
AI CUSTOM RESEARCH
Using AI voice agents to interview real buyers, we deliver large-scale qualitative research in weeks at a fraction of the cost, turning buyer insight into proof that drives decisions and powers AI recommendations.
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Interview real buyers at scale with AI to create fast, in-depth insights your marketing, product, and sales teams can use to drive revenue.
AI conducts voice interviews with your target buyers, capturing 20+ minutes of insight surveys that cannot match.
Participants are sourced from G2's buyer community, your customer list, or recruiting partners.
Define your topic, audience, and research goals. Shape the narrative that influences buyers and AI.
Faster insights vs traditional research
Higher response than traditional interviews
Cost reduction vs traditional interviews
Interviews per day running simultaneously
—Jarod Greene, Chief Marketing Officer at Vivun

Quantify authentic buyer perception to strengthen differentiation & sales messaging.
Publish original, data-backed research designed to be cited by AI.
Understand how buyers evaluate, compare, and decide on software.
Identify emerging priorities and shifts in buyer expectations.
See how buyers perceive other software sellers across your G2 category.
Uncover the real reasons behind closed-won and closed-lost deals.
Continuously track customer sentiment and their evolving software needs.
Capture structured customer proof without manual outreach faster than traditional surveys.
The G2 AI Interview Agent automates research design, interviewing customers simultaneously, to deliver ready-to-use reports 5× faster than traditional research.
We’ll zero in on your goals and build a tight research plan designed to get the answers you need.
We recruit the right respondents, run AI-led interviews and blend in G2’s proprietary market data from 100M+ buyers for context that multiple-choice surveys alone can’t surface.
Our AI agent and human analysts analyze the transcripts, connect the dots, and build a narrative as effective and human as a seasoned strategist.
Dynamic, human-like conversations customers complete on their own time, driving higher participation and deeper insight.
Run hundreds of interviews simultaneously, without increasing headcount, cost, or timelines.
Connect with verified managers, directors, and executives through G2's trusted network.

Dynamic, human-like conversations customers complete on their own time, driving higher participation and deeper insight.
Run hundreds of interviews simultaneously, without increasing headcount, cost, or timelines.


Connect with verified managers, directors, and executives through G2's trusted network.

Use AI to capture real buyer conversations at scale and turn them into insights that drive pipeline, sharpen positioning and guide product decisions.
RMS is designed for companies that struggle to collect reviews consistently, have limited bandwidth for campaigns, face compliance constraints, or simply want to maximize their G2 investment without adding workload. If you want more reviews with less effort, it’s a fit.
RMS is designed for companies that struggle to collect reviews consistently, have limited bandwidth for campaigns, face compliance constraints, or simply want to maximize their G2 investment without adding workload. If you want more reviews with less effort, it’s a fit.
RMS is designed for companies that struggle to collect reviews consistently, have limited bandwidth for campaigns, face compliance constraints, or simply want to maximize their G2 investment without adding workload. If you want more reviews with less effort, it’s a fit.
RMS is designed for companies that struggle to collect reviews consistently, have limited bandwidth for campaigns, face compliance constraints, or simply want to maximize their G2 investment without adding workload. If you want more reviews with less effort, it’s a fit.
G2 AI Custom Research is a bespoke buyer-insight research service that combines AI-led qualitative interviews with G2’s proprietary behavioral data from over 100 million software buyers to deliver fast, decision-ready reports tailored to specific go-to-market, positioning, messaging, and competitive strategy questions.
AI Custom Research (AICR) is G2’s premium, bespoke AI-enabled research service that captures real buyer language and turns it into prioritized, business-ready guidance you can use in messaging, product strategy, and go-to-market execution. We combine conversational AI with G2’s marketplace intelligence to give you rapid, credible insight into why customers buy, switch, or leave. AICR is built to move teams from question to action, fast.
AICR delivers:
You can expect buyer-tested messaging, clear purchase triggers and objections, prioritized product opportunities, and campaign-ready assets that accelerate pipeline. AICR also helps improve AI visibility by generating original, data-backed research that becomes credible signals for AI discovery and recommendations. Deliverables are designed so marketing, sales, and product teams can take action without lengthy translation.
Add-ons to amplify ROI: HTML report landing pages, PR/social asset bundles, presentation design, sales enablement packs, or a calibrated release plan for external distribution.
We match interviews to the buyer personas you define, ensuring insights reflect your target market. Participants are sourced from G2's verified buyer community, your own customers (if provided), and trusted recruitment partners for more targeted or niche audiences.
We work with you during scoping to define respondent criteria and quotas, so the sample accurately represents your market.
Yes. G2 has worked with brands like Adobe, PayPal, Vivun, DemandBase and many more.
Yes. Every study is scoped to your objectives, target buyers, and output requirements. Options include short strategic briefs, full custom reports, branded marketing assets, and raw.
Common add-ons:Core deliverables are business-ready and tailored to the brief. Typical inclusions:
Standard AI Custom Research, based on interviews with real buyers, are typically delivered in 3-4 weeks depending on scope.
Synthetic reports using G2 data only are delivered within one working day after the brief is confirmed and finalized.
AI Custom Research is designed to balance speed with depth, giving you high-quality, buyer-backed insights without the long timelines of traditional research.
Expedite option: If needed, we can prioritize recruitment and synthesis to accelerate delivery for an additional fee.
Quality is built into every phase: AI-enabled interviews capture the entire conversation; our synthesis analyzes full transcripts and blends G2 data for context; outputs are edited by experts for clarity and actionability. The result is insight that’s credible and operational.
Optional quality add-ons: third-party validation, additional analyst review, or a deeper expert consult (e.g., pairing insights with GTM strategy workshops).
Participant consent and options for anonymized reporting are standard. We work with recruitment partners and maintain respondent records securely. Specific privacy, legal, or compliance needs can be scoped and priced into the project.
AICR is offered as single projects or as a program (credits/subscriptions). Typical commercial models include one-off reports or packages purchased as credits. Pricing depends on respondent type and number, scope, and add-ons (e.g., custom recruitment, number of iterations, supporting social assets, or branded design, raw data export etc.).
Product leaders, marketing/demand teams, GTM leads, and executives all benefit from AICR, particularly teams that need buyer-validated messaging, product prioritization, or market narratives for PR and sales enablement.
Service extension: We also offer ongoing programs for teams that want regularly scheduled insights and campaignable content.
Request a quote or schedule a kickoff. We’ll scope objectives, audience, timing, and outputs, then provide a proposal that lists base deliverables and clearly itemizes recommended add-ons (social bundles, raw transcripts, branding, expedited timelines, etc.). Proposals lay out timelines, revision allowances, and optional extras so you can choose the package that fits budget and impact.
Yes. Raw transcripts and data exports are available as add-ons so internal analytics and product teams can do deeper work. We will include delivery formats and any additional licensing in the scoped proposal.
Iteration counts vary by package. Standard offerings include a defined number of revisions, and custom packages include more. Extra iterations are available as a billable add-on and will be called out in your proposal.
Yes. We offer turnkey production of campaign-ready assets as add-ons: social and PR bundles, designed decks and one-pagers, quote libraries for sales, and audio/video clips for content teams. These packages are priced and scoped based on branding and distribution needs.
Absolutely. We support multi-report programs and subscription/credit models so teams can get a steady cadence of buyer insight. Programs are scoped to deliver repeatable outputs, prioritized roadmaps, and bundled pricing for efficiency.