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AI CUSTOM RESEARCH

B2B research that drives buyer decisions and AI visibility.

Using AI voice agents to interview real buyers, we deliver large-scale qualitative research in weeks at a fraction of the cost, turning buyer insight into proof that drives decisions and powers AI recommendations.

Book a demo  Try an AI interview
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Deeper than surveys. Faster than analyst research.

Interview real buyers at scale with AI to create fast, in-depth insights your marketing, product, and sales teams can use to drive revenue.

Scalability
AI-led real buyer interviews.

AI conducts voice interviews with your target buyers, capturing 20+ minutes of insight surveys that cannot match.

Handshake-Dec-12-2025-08-46-33-8126-AM
We recruit the audience.

Participants are sourced from G2's buyer community, your customer list, or recruiting partners.

Target
You own the agenda.

Define your topic, audience, and research goals. Shape the narrative that influences buyers and AI.

5x

Faster insights vs traditional research

30%

Higher response than traditional interviews

70%

Cost reduction vs traditional interviews

100+

Interviews per day running simultaneously

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“G2’s AI-led custom research fundamentally changed how we think about market intelligence at Vivun. Instead of waiting months for insights, we were able to engage real buyers through conversational AI and get actionable intelligence in days. This isn’t just faster research — it’s a smarter way to make decisions.”

—Jarod Greene, Chief Marketing Officer at Vivun

Vivun

How B2B teams use AI Custom Research.

Competitive positioning proof

Quantify authentic buyer perception to strengthen differentiation & sales messaging.

AI discoverability

Publish original, data-backed research designed to be cited by AI.

Buyer journey insights

Understand how buyers evaluate, compare, and decide on software.

Market trend analysis

Identify emerging priorities and shifts in buyer expectations.

Competitive landscape analysis

See how buyers perceive other software sellers across your G2 category.

Win–loss research

Uncover the real reasons behind closed-won and closed-lost deals.

Always-on voice of customer

Continuously track customer sentiment and their evolving software needs.

Testimonials at scale

Capture structured customer proof without manual outreach faster than traditional surveys.

Produce high-quality B2B research in weeks.

The G2 AI Interview Agent automates research design, interviewing customers simultaneously, to deliver ready-to-use reports 5× faster than traditional research.

Define

We’ll zero in on your goals and build a tight research plan designed to get the answers you need.

Collect

We recruit the right respondents, run AI-led interviews and blend in G2’s proprietary market data from 100M+ buyers for context that multiple-choice surveys alone can’t surface.

Deliver

Our AI agent and human analysts analyze the transcripts, connect the dots, and build a narrative as effective and human as a seasoned strategist.

Unmatched G2 insight at the speed of AI.

AI voice interviews

Dynamic, human-like conversations customers complete on their own time, driving higher participation and deeper insight.

  • Natural conversational flow
  • Real-time adaptive follow-ups
  • Multi-language support

Research that scales

Run hundreds of interviews simultaneously, without increasing headcount, cost, or timelines.

  • Automated sourcing and screening
  • Parallel interview execution
  • Live dashboard visibility

Access senior decision makers

Connect with verified managers, directors, and executives through G2's trusted network.

  • LinkedIn verified profiles
  • Firm-level targeting
  • Pre-qualified executive participants

Real buyer insight, delivered at the speed of AI.

BuyerIntentActivity

AI voice interviews

Dynamic, human-like conversations customers complete on their own time, driving higher participation and deeper insight.

  • Natural conversational flow
  • Real-time adaptive follow-ups
  • Multi-language support

Research that scales

Run hundreds of interviews simultaneously, without increasing headcount, cost, or timelines.

  • Automated sourcing and screening
  • Parallel interview execution
  • Live dashboard visibility

Dashboard-4

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Access senior decision makers

Connect with verified managers, directors, and executives through G2's trusted network.

  • LinkedIn verified profiles
  • Firm-level targeting
  • Pre-qualified executive participants
Left Shape Right Shape

Start interviewing your buyers today.


Use AI to capture real buyer conversations at scale and turn them into insights that drive pipeline, sharpen positioning and guide product decisions.

What is a G2 AI Custom Research?

G2 AI Custom Research is a bespoke buyer-insight research service that combines AI-led qualitative interviews with G2’s proprietary behavioral data from over 100 million software buyers to deliver fast, decision-ready reports tailored to specific go-to-market, positioning, messaging, and competitive strategy questions.

Questions? We've got answers.


What is AI Custom Research and why should I care?

AI Custom Research (AICR) is G2’s premium, bespoke AI-enabled research service that captures real buyer language and turns it into prioritized, business-ready guidance you can use in messaging, product strategy, and go-to-market execution. We combine conversational AI with G2’s marketplace intelligence to give you rapid, credible insight into why customers buy, switch, or leave. AICR is built to move teams from question to action, fast.

How does AICR differ from surveys or traditional research firms?

AICR delivers:

  • Narrative insights in days, not months, using AI-led interviews and analysis that capture full buyer conversation and agent synthesis.
  • Buyer language you can use immediately — tested quotes, messaging, and prioritized recommendations.
  • Market-grounded context from G2’s buyer intelligence so insights are action-oriented, not academic.
Pricing note: Packages range from fast strategic briefs to fully branded custom reports and ongoing programs higher tiers and add-ons unlock more polished marketing assets and broader distribution support.
What business outcomes will AICR deliver?

You can expect buyer-tested messaging, clear purchase triggers and objections, prioritized product opportunities, and campaign-ready assets that accelerate pipeline. AICR also helps improve AI visibility by generating original, data-backed research that becomes credible signals for AI discovery and recommendations. Deliverables are designed so marketing, sales, and product teams can take action without lengthy translation.
Add-ons to amplify ROI: HTML report landing pages, PR/social asset bundles, presentation design, sales enablement packs, or a calibrated release plan for external distribution.

Who will you talk to and how do you recruit respondents?

We match interviews to the buyer personas you define, ensuring insights reflect your target market. Participants are sourced from G2's verified buyer community, your own customers (if provided), and trusted recruitment partners for more targeted or niche audiences.
We work with you during scoping to define respondent criteria and quotas, so the sample accurately represents your market.

Do you have current customers?

Yes. G2 has worked with brands like Adobe, PayPal, Vivun, DemandBase and many more.

How customizable is the research? Can you get exactly what you need?

Yes. Every study is scoped to your objectives, target buyers, and output requirements. Options include short strategic briefs, full custom reports, branded marketing assets, and raw.

Common add-ons:
  • Full branding and design iterations (custom package)
  • Social/PR asset packages (quotes, one-pagers, press-ready files)
  • Audio/video assets or interview clips for marketing
What deliverables will I receive and what’s included by default?

Core deliverables are business-ready and tailored to the brief. Typical inclusions:

  • Leadership-ready narrative report with prioritized recommendations
  • Buyer quotes, tested messaging, and personas
  • Presentation-ready decks
Paid extras: raw transcripts, data exports, additional design iterations, custom file formats, and audio/video assets are available on request.
How quickly will I get results?

Standard AI Custom Research, based on interviews with real buyers, are typically delivered in 3-4 weeks depending on scope.
Synthetic reports using G2 data only are delivered within one working day after the brief is confirmed and finalized.
AI Custom Research is designed to balance speed with depth, giving you high-quality, buyer-backed insights without the long timelines of traditional research.
Expedite option: If needed, we can prioritize recruitment and synthesis to accelerate delivery for an additional fee.

How do you ensure the insights are high quality and reliable?

Quality is built into every phase: AI-enabled interviews capture the entire conversation; our synthesis analyzes full transcripts and blends G2 data for context; outputs are edited by experts for clarity and actionability. The result is insight that’s credible and operational.
Optional quality add-ons: third-party validation, additional analyst review, or a deeper expert consult (e.g., pairing insights with GTM strategy workshops).

How is participant privacy handled?

Participant consent and options for anonymized reporting are standard. We work with recruitment partners and maintain respondent records securely. Specific privacy, legal, or compliance needs can be scoped and priced into the project.

How is AICR priced and what are the commercial models?

AICR is offered as single projects or as a program (credits/subscriptions). Typical commercial models include one-off reports or packages purchased as credits. Pricing depends on respondent type and number, scope, and add-ons (e.g., custom recruitment, number of iterations, supporting social assets, or branded design, raw data export etc.).

Who on my team should sponsor this?

Product leaders, marketing/demand teams, GTM leads, and executives all benefit from AICR, particularly teams that need buyer-validated messaging, product prioritization, or market narratives for PR and sales enablement.
Service extension: We also offer ongoing programs for teams that want regularly scheduled insights and campaignable content.

How do I get started and what will the proposal include?

Request a quote or schedule a kickoff. We’ll scope objectives, audience, timing, and outputs, then provide a proposal that lists base deliverables and clearly itemizes recommended add-ons (social bundles, raw transcripts, branding, expedited timelines, etc.). Proposals lay out timelines, revision allowances, and optional extras so you can choose the package that fits budget and impact.

Can I get raw transcripts, data exports, or other behind-the-scenes files?

Yes. Raw transcripts and data exports are available as add-ons so internal analytics and product teams can do deeper work. We will include delivery formats and any additional licensing in the scoped proposal.

How many revisions or iterations are included?

Iteration counts vary by package. Standard offerings include a defined number of revisions, and custom packages include more. Extra iterations are available as a billable add-on and will be called out in your proposal.

Can you help me turn research into marketing, PR, or sales assets?

Yes. We offer turnkey production of campaign-ready assets as add-ons: social and PR bundles, designed decks and one-pagers, quote libraries for sales, and audio/video clips for content teams. These packages are priced and scoped based on branding and distribution needs.

Can I run multiple studies over time and get a program built?

Absolutely. We support multi-report programs and subscription/credit models so teams can get a steady cadence of buyer insight. Programs are scoped to deliver repeatable outputs, prioritized roadmaps, and bundled pricing for efficiency.

Core Features

Premium profile

  • Add product info, features, packaging & pricing, screenshots
  • Display company content and gated media
  • Interactive demo tours
  • Display security qualifications

Buyer exposure

  • Receive unlimited leads in real-time
  • Customize lead form
  • Customize G2 Profile CTAs
  • Lead integrations

Brand management

  • Collect reviews on your G2 Profile
  • Use awarded badges
  • Access to G2 Syndication
  • Reply to reviews as vendor
  • Review analytics
  • Share exclusive deals
  • Use reviews in sales and marketing

Admin functions

  • Access to in-app/my.G2 notifications
  • Unlimited G2 admins
  • Single sign-on
  • Analytics and reporting
  • Profile traffic analytics
  • Website redirect from G2 to a domain
  • G2 Track Your Prospects

Review Growth Features

Review generation

  • Review gathering landing page
  • G2 managed review campaigns
  • One (1) video review (includes MP4/license to repurpose)
  • Review collection integrations (Pendo, Medallia, Delighted)
  • Review collection API and widgets
  • Add live review booth

Review usage in sales and marketing

  • Custom questions on the review form
  • Share and embed key review quotes
  • Share user review widgets
  • Share Category and Live Grid® Widgets
  • Build custom reference pages

Review insights

  • Export review data (includes Snowflake access)
  • Access to review campaign performance
  • Review notifications powered by Slack

Buyer Intent Features

In-market buyer signals

  • Profile page visitor data for your G2 Profile
  • Category page visitor data for your choice of categories
  • Sponsored content visitor data in selected categories
  • Pricing page visitor data
  • Alternatives page visitor data
  • Comparison page visitor data
  • Technographic data via G2 Stack
  • Ideal customer profile signal filters

Actioning on intent

  • 20+ buyer intent integrations
  • Salesforce Connector*
  • Email notifications
  • Slack notifications
  • CSV export

Integrations

  • 6sense
  • Bombora
  • Cognism
  • DemandBase
  • Gong
  • Gainsight
  • Google Sheets
  • HubSpot
  • LeanData
  • LinkedIn Matched Audiences
  • LinkedIn Sales Navigator
  • Marketo
  • Metadata
  • Outreach
  • Pipedrive
  • RollWorks
  • Salesloft
  • Slack
  • Terminus
  • ZoomInfo

Content Subscription Features

All Content Packages include the following features:

  • Fully licensed content to include in marketing campaigns
  • Rights to cite specific performance metrics from G2 Reports as outlines in the
  • Content Usage Guidelines
  • 1 PDF G2 Report
  • Segmented versions of licensed G2 Reports
  • Content integrations
  • Choice of 2 from the below list (3):
  • 3 static social assets
  • 1 GIF social asset
  • 1 infographic

Choose the reports that best tell your story.

Category and Comparison Report Package

Promote the comparison of your product against competitors using aggregated evaluation criteria.

  • Category G2 Grid® Report
  • Comparison Reports

Momentum and Index Report Package

Promote the comparison of your product against competitors using specific evaluation criteria.

  • Momentum Grid® Report
  • Usability Index Report
  • Results Index Report
  • Implementation Index Report
  • Relationship Index Report

Additional content options are available. Ask us to learn more.

Market Intelligence Features

Product intelligence

  • Category Benchmarking dashboard
  • Product perception insights
  • Win/Loss insights
  • Buyer comparison data
  • Pricing insights

Data feeds and exports

  • Connect with Snowflake
  • Access data via API
  • Export review data from your product and competitors
  • Export chart data

Data accessibility

  • Unlimited users seats
  • See any competitor in any category your product is listed in
  • Get immediate access to new data sets when added
  • Benchmark against all categories you’re listed in