The ins and outs of G2 Quarterly Reports. 

Reports can be viewed in your my.g2 account.

G2’s annual Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real users and publicly available market presence data.

Dozens of lists are generated based on G2’s verified user reviews and publicly available market presence data. G2 uses Satisfaction and Market Presence scores to rank products and vendors across different categories. Scores are first calculated within categories for all products with at least one review in the past year, which also appears on at least one G2 Grid® (having at least 10 total reviews) for a category that aligns with a Best Software list. Scores are then aggregated and compared based on the scoring criteria for each of the three Best Software lists: Best Software Companies, Best Software Products, and Best Software by Function.

Read more about the methodology used to calculate G2’s Best Software Awards here.

To be eligible for one of G2’s Best Software Companies or Products lists, a software product or company must have at least one review in the prior calendar year. Products must also appear on at least one G2 Grid® (having at least 10 total reviews all time) for a category that aligns with a Best Software list. Scores reflect only data from reviews submitted during the evaluation period (January 1st, 2024 - December 31, 2024).

Yes. A software seller and/or product has the potential to be named on multiple lists based on its eligibility and rankings

Authenticity and trust are paramount to our approach to review collection, moderation, and publishing. It is our aim to ensure every review is the honest opinion of a real user and their own experience with a product or service. Every review submitted to G2 undergoes rigorous moderation. We verify user identities and use over 43 data points and consistent guidelines to ensure authenticity. In fact, G2 rejects over one-third of the reviews submitted for not meeting those guidelines and standards. And while we see the clear opportunity for AI and are using it to fuel our own innovations, G2 maintains that reviews should come from genuine user experiences, only allowing AI for minor content enhancements but not review generation.

For more information, view G2’s community guidelines.

Some eligibility requirements have changed for Best Software 2025. Changes for 2025 include:

• Vendors no longer need 50+ reviews to qualify for the awards. To be considered for one of G2’s Best Software Sellers or Best Software Products Lists, a software company must have at least one review over the prior calendar year. Products must also appear on at least one G2 Grid® (having at least 10 total reviews all time) for a child category that aligns with a Best Software list.
  • This change was made to expand eligibility for vendors and products on G2 while simplifying the requirements, making it easier to be considered. However, on the most competitive Best Software lists, winners typically have hundreds or even thousands of reviews.
• For the Functional Product Lists, a product’s percentage of categories and reviews earned within that functional list will be used as a factor in scoring. Previously, we considered representation across all categories across G2.
  • We believe this change will provide a better representation of the top-ranked products for each functional product list.

We also added the following new lists in 2025:

• Best Governance, Risk & Compliance Software Products
• Best ERP Software Products
• Best Supply Chain & Logistics Software Products
• Best Hosting Software Products
• Best Data Privacy Software Products
• Best Healthcare Software Products
• Best Non-Profit Software Products
• Best Legal Software Products
• Best Financial Services Software Products
• Best Real Estate Software Products

All winners will receive an email from G2 providing promotional materials and instructions, including templates and guidelines for:

• Accessing their Best Software Award badge(s) in my.g2
• Promoting their recognition via news announcements
• Celebrating with customizable social media graphics

G2 will celebrate award winners through a series of promotions, including news announcements, social media posts, emails, website banners, and more. While some winners will be featured on billboards in New York City, this is limited to select top winners pre-determined by G2.

Key differences between G2’s Best Software Awards and Market Reports include:

• Best Software consists of annual awards lists accessed without log-in required, whereas Seasonal Market Reports are quarterly detailed reports viewed only by logging into my.g2.
• There are also differences in eligibility criteria and the depth and breadth of the product & vendor recognition.
• Learn more here.